FAQ
Q:
How do I login to SQL Webadmin?
A:
You can find all your database details at your Control Center > MSSQL Manager.
Q:
What is a Domain Name?
A:
A Domain name is an Internet Address that will uniquely identify your website. You might have visited websites such as http://www.seekdotnet.com, http://www.microsoft.com or http://www.yahoo.com. These are all examples of Domain names.
Having a Domain Name will allow you to have an e-mail address such as yourname@yourdomain.com for example.
To see if your Virtual Domain is available, and is not used by anybody else, please, visit InterNIC's WHOIS database, and type in the domain name of your choice. If there will be no match, you are can register that domain name, else you have to choose another one.
Q:
What is a subdomain
A:
Consider subdomains as an extension of your domain. For example, your site is www.example.com. A subdomain would be test.example.com, and another would be webhosting.example.com.
Subdomains are usually treated as separate sites from the main domain site.
Q:
I have to change my domain if I get a new host
A:
No. Provided that the domain is registered in your name (as it should be), you can simply update your nameservers (from where you manage your domain names) to that of your new host or domain transfer.
Q:
Do you handle the domain registration process?
A:
Yes, we can handle and register new domains for you at a discount.
Please visit http://www.alexwebmedia.com/domain.aspx for domain registration
You need to have a domain name before you can hosting your site.
Our hosting package normally does not come with domain registration
Please register a domain name before purchasing our hosting plan.
If you still have problems, email our support team and see if we can help.
Q:
Can I use domain names from other countries (cc .nu To)?
A:
We support almost all TLD Extensions. Even the new .biz, .per, .info , .mobi, .fm, .am, .info, .name, .us, .tv, .ca, .me
Please contact us if you need to know about a specific one.
Q:
Will my domain work both with the 'www' and without it?
A:
Yes, you can access your site using both www.domain.com, and domain.com.
Q:
What is the difference between a DNS update and a domain registrar transfer?
A:
Summary
In this article we explain some commonly used terminology surrounding the transfer of domain names and records. Some of the information provided here is based on the assumption that you are opening a web hosting account using a domain name that you already own.
Details
You can open a new AlexWebMedia account using a domain name that you already own. After successful order form submission, we will set up your account instantly. Our hosting platform will be set up to accept your domain name.
In order to get your domain name to function with our hosting platform, you will need to perform a DNS update for your domain name record.
» DNS update
When you update the name servers for your domain name you are instructing the DNS servers on the internet to point the traffic for your domain name to our DNS (or "name servers"), which are:
ns1.blankserver.com
ns2.blankserver.com
You should be able to accomplish the update using a web interface provided by your domain registrar.
Your current domain registrar will continue to manage your domain. For example, you will pay them for your domain renewal fees.
» Domain Registrar transfer
When the term domain transfer is used, it is typically in reference to a domain registrar transfer. A domain registrar transfer takes place when you transfer your domain from one domain registrar to another. For example, from Network Solutions to us. We will take over your domain registrar and the renewal of your domain name.
Q:
How long will it take to get my account set up?
A:
Once your credit card is authorized, your account is setup instantly! You will receive an email detailing your account information shortly after you submit your online order.
Q:
Is your signup process secure?
A:
Yes, we use industry standard SSL encryption to ensure that your personal and credit card information is secure.
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